Best AI receptionists for dental groups (2026)

Hello Patient leads this list because our agents do the four jobs you can check first. They answer calls, texts and web chat 24/7 with no hold time. They book visits by call, text or web chat, and reschedule them by call and text. They work recare and unscheduled treatment by call and text, and they handle the billing line. Hello Patient builds AI agents for healthcare. We build Hello Patient and publish this guide. Book a call and ask for a free demo agent set up on your office's rules.

Why Hello Patient leads this list

• Patients get an answer, day or night. The agents answer calls, texts and web chat 24/7 with no hold time. They book visits in the office's schedule. Across our clients, agents handle up to 60% of calls end-to-end, from intake to collections.
• Patients due for recare hear from you. The agents call and text patients for recare and unscheduled treatment. They answer replies and book the visit in the same conversation. At Ortho1 Medical Group, a multi-location orthopedic group, the agent texted 718 referred patients in two months. It answered their replies and booked 190 visits.
• Patients with a balance get help. The agent explains the balance and texts a secure payment link. Piedmont Urgent Care is the largest urgent care network in Georgia, run by WellStreet. Its agent answers more than 20,000 billing calls a month and resolves around 48% of them with no staff involvement. And 40% of patients who get the texted link pay on the spot.

Hello Patient integrates with the EHR, practice management, and CRM systems healthcare already runs on. Hello Patient is HIPAA-compliant, SOC 2 Type 2 certified, and signs a BAA with every client.

How we compared these AI receptionists

We compared every vendor on the four jobs a dental front desk needs done. Those jobs are answering calls, texts and web chat, booking visits, working recare and unscheduled treatment, and handling the billing line. Every vendor fact comes from that vendor's own public pages, checked October 5, 2026. Each vendor fact below carries its source number. Ask every vendor to provide its BAA and current security documentation in writing. You can also review what to check before an AI receptionist goes on a dental line.

Six AI receptionists for dental groups

Hello Patient

Hello Patient's agents answer calls, texts and web chat, book visits, work recare and unscheduled treatment, and handle the billing line. The agent tells a caller whether the office takes their plan and adds the plan details to the appointment note. It finds the patient's record or creates a new one. Clinical questions go to the clinical team with the patient's details. The AI receptionist for dental practices page goes deeper into how the agents work in a dental office.

Arini

Arini calls itself "The leading AI receptionist for dentists." [1] Its product page says the agent "answers every call, books appointments, answers questions" and learns the practice's providers, appointment types and scheduling rules. [2] Arini also says it reaches patients by phone and text for unscheduled treatment and reactivation, and offers online scheduling for the practice's website. [2]

Viva AI

Viva AI describes itself as "The AI dental receptionist your patients will thank you for." [3] Its assistant handles calls, SMS, website chat and email, books into the practice management system, and runs "Recall, reactivation, and no-show recovery campaigns." [3] Its DSO page describes outbound calls across locations and routing patients to the right office. [4]

Weave

Weave calls itself an "All-in-one communication platform for small business," with dental among the practices in its Solutions menu. [5] Its AI Receptionist page says it can "Answer calls and texts, book appointments, capture appointment requests and more." [6]

Neurality Health

Neurality Health describes itself as "Conversational AI for Dental, Medical, and Specialty Practices," with dentistry first in its specialty list. [7] Its homepage lists inbound voice and chat for 24/7 call handling, appointment booking and warm hand-offs. [7] It also lists scheduling integrated with the practice management system, plus automated recall and reactivation campaigns. [7]

Adit

Adit describes itself as "The all-in-one powered platform for better patient care," covering phones, texting, reminders, forms, scheduling and payments. [8] Its AI Front Desk handles after-hours and missed calls, scheduling and rescheduling, confirmations and cancellations, and posts call summaries to the EHR. [9] Its AI Webchat answers questions from website visitors and books appointments. [10]

What to test in the demo, on your own schedule

Use requests your office gets every day.

• Call as a parent who asks whether you take her plan. Then book a cleaning for her son and find the visit in your schedule.
• Text the office before calling. Ask a question and book in that same thread.
• Ask a question in the website chat and book a visit there.
• Have the agent text you as a patient on a test recare list. Reply with a question, then check that it answers and books the visit in that same thread.
• Call about a balance. Ask a question about it and pay through the texted link.
• Ask a clinical question. Check that it reaches your clinical team with the patient's details.

Ask to see every feature you need working live in the demo.

Hear how a Hello Patient agent sounds

How a dental group starts with Hello Patient

Your office can start with after-hours calls or overflow, alongside what it runs today. A group using Weave can keep Weave for reminders and two-way texting. Our agents can run automated dental recall and handle the dental patient billing line. Each office sets its own scheduling rules, and one set of agents covers every location.

Schedule 15 minutes with us to go through how a booking would reach your group's schedule. We're happy to spin up a custom demo agent for free as well.

Sources for vendor information

Every vendor fact above comes from that vendor's own public pages, checked October 5, 2026.

1. arini.ai, the homepage: the title "The leading AI receptionist for dentists."
2. arini.ai/ai-receptionist-page, the product page: answering, booking, questions and escalation; the practice's scheduling rules; outbound calls and texts for unscheduled treatment and reactivation; the online scheduling module.
3. getviva.ai, the homepage: the headline; calls, SMS, website chat and email; booking into the practice management system; recall, reactivation and no-show recovery campaigns.
4. getviva.ai/dso/: outbound calls across locations and routing patients to the right office.
5. getweave.com, the homepage: the title "All-in-one communication platform for small business" and the industries in the Solutions menu.
6. getweave.com/ai-receptionist/: "Answer calls and texts, book appointments, capture appointment requests and more."
7. neuralityhealth.ai, the homepage: the title, the specialty list, the inbound voice and chat module, scheduling integrated with the practice management system, and recall and reactivation campaigns.
8. adit.com, the homepage: the headline, the platform list and the industries menu.
9. adit.com/ai-front-desk: the AI Front Desk description and its call, scheduling, confirmation and call-summary lines.
10. adit.com/webchat: AI Webchat answers questions and books appointments.

Frequently asked questions

What is the best AI receptionist for a dental group?

Hello Patient is our pick for dental groups that want agents to handle more of the patient conversation. The agents answer calls, texts and web chat 24/7 with no hold time. They book visits by call, text or web chat, and work recare and unscheduled treatment by call and text. They also handle the billing line. Across our clients, agents handle up to 60% of calls end-to-end, from intake to collections. Hello Patient is HIPAA-compliant, SOC 2 Type 2 certified, and signs a BAA with every client.

Can an AI receptionist book and reschedule visits in our dental schedule?

Yes. Hello Patient's agents find the patient's record or create a new one. They read the providers, locations, visit types and open times in your schedule. The agent books inside the scheduling rules your office sets. It can reschedule or cancel visits by call and text, and it leaves a note on the appointment. Web chat answers questions and books visits from the office's website. The visit lands in the schedule your team uses. Hello Patient's agents also follow each location's own scheduling rules in a multi-location group.

Can an AI receptionist work alongside Weave in a dental office?

Yes. A dental group can keep Weave for reminders and two-way texting while Hello Patient's agents answer the calls your team cannot get to. That can include after-hours calls and calls that come in while every line is busy. The agents can answer the caller and book the visit in your schedule. Your office sets the scheduling rules for each location before the agents start taking those calls. Hello Patient's agents can also take on recare outreach or the billing line while Weave keeps the reminders.

How does an AI receptionist help a dental office with recare and unscheduled treatment?

Hello Patient's agents call and text the patients on your office's recare and unscheduled-treatment lists. When a patient replies with a question, the agent answers it and keeps the conversation going. If the patient is ready, the agent books the visit in that same conversation. Your office sets the scheduling rules the agent follows. At Ortho1 Medical Group, the agent texted 718 referred patients, answered their replies and booked 190 visits in two months. Hello Patient's agents work the list your office hands over or pull it from your practice management system.

How should a dental group test an AI receptionist before choosing one?

Use your own schedule and the requests your office gets every day. Call as a parent asking about her plan, then book her son for a cleaning. Text first and book in that thread. Book through website chat. Have the agent text you as a patient on a test recare list. Reply with a question, then check that it answers and books the visit in that same thread. Call about a balance and pay through the texted link. Ask a clinical question and confirm it reaches your clinical team with your details. Hello Patient's agents complete each of these requests in a live demo.

How do we know an AI receptionist is safe for patient data?

Start with the vendor's healthcare security documents. A BAA sets the terms for how protected health information is handled between the practice and the vendor. A SOC 2 Type 2 report shows that an outside auditor tested the vendor's security controls over a period of time. Ask every vendor to provide its BAA and current security documentation in writing, then have the right people on your side review them. Hello Patient is HIPAA-compliant, SOC 2 Type 2 certified, and signs a BAA with every client.